Share 'Performance Appraisal'

How to resolve employee grievance on his performance appraisal rating, when he is confidence for “He has done his job excellent" We are practicing the PMS (Performance Appraisal Systems), using BSC (Balance Scorecard) and measurable Objective, which are having well defined KRA (Key Responsible Area) align with the Role and Business Matrix. (The PMS is online using SAP-HCM) We covered all empl...