Dee Allomong's Page

These days it seems like we are living in a culture of less and less, while consumption is at an all-time high. Every day, we’re bombarded with thousands of marketing messages. As people tend to block out interruptions be it through TiVo, Twitter, Facebook or Caller ID, the question is not necessarily how big your marketing budget is, but how you use it.

Let’s face it; people are becoming thriftier as the ‘recession’ sinks in this year. On Wall Street, there has been recession gainers (Ford) an… Continue

I just finished reading, Loops - The Seven Keys to Small Business Success, whi

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I've worked in customer-facing, service based positions since I was 16 - store clerk, receptionist, teacher, support, sales, consulting, and landlord / property manager; top notch customer service is extremely important to me.

In many cases, the most severe customer service "plagues" can be so easily prevented when an organization recognizes the early symptoms and takes proactive measures to prevent an epidemic. However, if left u

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