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We would like to take the pleasure of introducing ourselves as a Business Process and Recruitment Process Outsourcing unit located in India. Our company Touchstone Systems is a direct business-outsourcing partner for businesses of all sizes. Managed and controlled from our India office; our core operations team & systems are located in our call centers throughout the country. We specialize in Business Process Outsourcing, (BPO) and Recruitment Process Outsourcing (RPO) Any non-core business activity can be outsourced. Anyone who is part of our business process is geared to assure quality, coordinate with customers and research & develop new systems & solutions. We have a pool of workers and technical abilities that are called upon when clients needs dictate.
Our Liaison Managers are happy to deal with any problems or issues that may arise and will assign work from clients to their virtual teams according to ability and strengths. All virtual employees are centrally managed by the Liaison Managers and are fully equipped with high speed PC hard and software. We only use 1:1 contention high-speed Internet in our offices so that our virtual office services are as close to actual office activities as possible.
We have a team of professionals with experience in diverse support activities. Besides our team of full-time employees, we also have empanelled freelance & part-time professionals with specialized skills who are available on call. Depending on the needs of your project, we will deploy staff with appropriate skills & expertise to execute the assignment to your complete satisfaction.
The management team comprises professionals with qualifications in IT Services, Economics, Management, Accounting, Sales, Visual Communication, Recruitment, & Marketing. All our team members are graduates or have a specialized technical qualification or certification in the area of their specialization. All team members are of course English speaking and also can speak in other European and Asian Languages and our offices operate a strict English only rule to comply with international business practices.
We offer flexible solutions custom-designed to meet your specific requirement. Our client liaison managers can discuss with you any aspect of our BPO services; however we are able to take your workload off you in any way that suits you best. Be that by providing you a full time off-site worker, or taking care of one or more aspects of your business (Accounting, Call Handling, Virtual Assistance, Live Chat, Customer Service, Selling - Outbound Sales Calls, etc).
Our pricing is linked to the time, effort, skills & expertise required to execute the project. We execute projects on fixed-cost basis, piece-rate or on time & material cost basis. The pricing model will depend on the nature of work. However you can be rest assured we will always remain competitive. We will never forget that the prime reasons for business outsourcing are of course because of the cost savings available. Our clients will unquestionably benefit directly from lower costs.
How does it work? If you have a project or business requirement that you want to outsource simply make contact with us and we will be happy to discuss with you how to proceed. We will analyze your requirements, contact you for any clarifications that we may need and then submit our proposal through your preferred method of contact. Our proposal will outline our approach, methodology, price and payment schedule. After mutual agreement of the terms, we will commence the assignment. We will provide sample outputs for your review & approval when necessary. We will be in constant touch with you providing updates of the progress and delivering the output as agreed.
In case you wish to know how we can be of your help please feel free to mail us.