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All Blog Posts Tagged 'Communications' (15)

Largest Maldivian Telco selects Ameyo as their customer interaction technology

Ameyo - award-winning contact center software from Drishti is the technology powering customer support desk of Dhiraagu. The Maldivian telecommunications company chose Drishti's communication suite for implementing an advanced customer care solution to ensure personalized service to their subscriber base. Migrating from conventional boxed solution to a state-of-the-art call center technology Dhiraagu could very effectively manage their customer experience with Ameyo. 



The technology… Continue

Added by Vijay Sharma on April 5, 2011 at 1:53am — No Comments

Drishti-Soft launches Ameyo Chat 2.0

Taking the multimedia customer interactions to a new level, Drishti-Soft launches Ameyo Chat 2.0. This live chat capability is an in-built tool in their award-winning contact center solution - Ameyo. Offering collaboration within the team or mass online messaging (based on triggers/alerts/events) to the prospect/customer, Ameyo Chat 2.0 promises to be a value-add to the customer support services. Enterprises can integrate live chat to their websites and configure the chat requests to be routed… Continue

Added by Vijay Sharma on January 18, 2011 at 2:31am — No Comments

Same Success Advice But Different Impact To Your Life by Patric Chan

Interestingly, a lot of people claim they know how to be rich, yet many of them stay poor.



The thing about these know-it-all people is they are not open to the fact that there could be something missing to their equations. They just don't see that if they keep doing what they are currently doing, they are going to continue to get the same results.



The people who are willing to learn, who are brave enough to explore new territories are the ones who will prosper in the… Continue

Added by Timothy Kendrick on August 25, 2010 at 11:16am — No Comments

Same Success Advice But Different Impact To Your Life by Patric Chan

Interestingly, a lot of people claim they know how to be rich, yet many

of them stay poor.



The thing about these know-it-all people is they are not open to the fact that there could be something missing to

their equations. They just don't see that if they keep doing what they

are currently doing, they are going to continue to get the same results.



The people who are willing to learn, who are brave enough to explore new

territories are the ones who will… Continue

Added by Timothy Kendrick on August 20, 2010 at 5:59am — No Comments

Ameyo adds business intelligence to customer service goals of Applect Learning Systems

Gurgaon, April 12, 2010: Applect Learning Systems - a group venture of Naukri.com is a leader in educational content development for K-12 segment. The enterprise has a huge client base in the student users of their e-learning website where Students use various paid as well as free self-learning educational services. Applect as a business strategy keeps a track of all the free as well as paid users and creates prospective user lists for telemarketing campaigns. Drishti integrates business… Continue

Added by Vijay Sharma on April 13, 2010 at 3:23am — No Comments

Drishti powers India's first mobile-based Infoline for farmers

Drishti-Soft becomes technology partner for a robust information system targeting rural India. More than 72.4% of Indian population lives in rural areas. Even with a literacy rate of as high as 65% in the rural areas and increased subscription of mobile services, a mass-reach information system is yet to become a movement. Such a system would require a simplified, cost-effective and relevant solution that can lead to a better tomorrow.



The Telecom Regulatory Authority of India (TRAI)… Continue

Added by Vijay Sharma on February 26, 2010 at 12:36am — No Comments

Drishti launches Ameyo Node Flow 2.0

Drishti-Soft announces the launch of Ameyo Node Flow 2.0. The innovative IVR solution from Drishti Labs that facilitates creation of complex IVRs and call flows specifically for the intricate processes of large enterprises like Telecom service providers. Ameyo Node Flow 2.0 is a part of patent-pending Ameyo development platform that enables faster and easier application development.



The Ameyo Node Flow Designer is a GUI- based tool for not only developing IVR applications, but also… Continue

Added by Vijay Sharma on February 11, 2010 at 4:53am — No Comments

Ameyo contact center suite reduces agent fatigue by providing pre-set agent greetings

Ameyo - the award-winning Contact Center Suite (CCS) from Drishti-Soft encompasses Agent Greetings features that helps reduce the monotony in agent pitch. In a call center, an agent usually takes approximately 200-300 call per day. The initial pitch for each call remains the same with the agent introducing themselves and their department to the customer.



Ameyo CCS allows individual agents to create and preset their own personalized agent scripts to be automatically played as soon as… Continue

Added by Vijay Sharma on February 2, 2010 at 12:10am — No Comments

Search Engine Optimization Tips And Tactics

Search engine optimization is one of many tactics that help you bring massive amounts of FREE traffic to your website. With this tactic your goal is to have your website appear on the top of every search engine especially Google. There is a multitude of methods to get your site on the top of these search engines. Many people say that search engine optimization is a waste of time. This is usually because they don't know how to use it correctly.



I want you to think about what you do… Continue

Added by James Bonham on January 27, 2010 at 9:49am — No Comments

Your Golden Plot of Digital Ground !!

Your Golden Plot of Digital Ground !!



My WARMEST WELCOME!

We know that the Internet is a Vast Untaimed Wilderness, but Now You can Gain Control over

Your Own Golden Plot of Digital Ground !!

GDI is an Inc.500 ranked company, #37th fastest growing in the USA. This industry is a Multi-Billion Dollar per year Industry. Experts predict that… Continue

Added by KingTeddyHicks on January 9, 2010 at 3:30pm — No Comments

Latest news surrounding Cloud Computing, Virtualisation, Cost savings and Green IT

www.infotechmoves.co.uk/news

Added by Mark Bryce on March 25, 2009 at 5:31am — No Comments

Unified Telecommunications with GiConnect Launching in the Americas

If you can say yes to anyone of the following questions and can set aside 30 minutes for an online webinar contact me today.



1. Do you understand the convergence of telecommunications onto the network and the benefits to consumers and businesses?

2. Do you have access to three or more individuals responsible for telecommunications within a small and medium business or enterprise?

3. Do you think more people feel they are paying too much for cellular, VoIP and or long… Continue

Added by Richard Angulo on November 9, 2008 at 4:33pm — No Comments

Flying With Your Cell Phone - 5 Myths

For everyone, using cell phones on planes could be the best thing that's happened to airlines since electronic tickets. However, there are several misconceptions about in-flight cell phones. Here are five myths about flying with cell phones.



1: It's OK to use your cell phone in-flight. Not exactly. A cell phone can interfere with an aircraft's navigational equipment.



2: Onboard wireless is new. People have been communicating wirelessly from the main cabin… Continue

Added by Ms. Reverle Harris on September 27, 2008 at 11:30am — No Comments

Why are Virtual Offices Hot?

I can hear everyone already, what is a Virtual office.



Heres a Clue..........you see them online, you don't have to travel to get to them all

you need is a computer.



Have you Guessed?



A Virtual office is your Personal Online Conferencing Facility, but this one is special and

its no understatement.



We have just launched the Virtual office, its similar to some, but thats where it starts… Continue

Added by Lisa Lomas on September 18, 2008 at 12:33am — No Comments

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